talk
Digital Adelaide 2021
Day 1
Customer Experience as a Marketing Superpower
JT
Jaclyn Thorne
Watch Recording
Free to watch · Released 2021
About This Talk
Jaclyn Thorne made the case that customer experience is the most powerful marketing tool available — and showed how brands can turn great CX into a sustainable competitive advantage.
customer experience CX brand retention
Speaker
JT
Jaclyn Thorne