talk
Digital Adelaide 2025
Day 2
Culture, Purpose & Trust: Shifting the dial in online reputation
Tara Bria
GM Marketing, Sales and Customer Experience, Rivergum Homes
Watch Recording
Free to watch · Released 2025
About This Talk
Tara Bria shared how Rivergum Homes built a culture of genuine customer-centricity and used it as the foundation for a stronger online reputation. Moving beyond review management tactics, Tara explored how purpose-driven culture and authentic customer experiences create the kind of word-of-mouth that no ad budget can buy.
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